Help centre
The answers to the questions we get asked most. If you cannot find yours, message us on LINE — we answer every message ourselves, and Pro users go to the front of the queue.
How do I start using the tools?
Go to the all-tools page, pick the tool you want, fill in your shop details, and download it. No need to sign up first.
How long can I use it for free?
Free forever. None of the 14 main tools runs out of a promotional period — this is not a trial. Our income comes from the Pro package and the add-on services.
Can I do it from a phone, or do I need a computer?
A phone on its own can do every step. All the tools are designed for the phone screen first.
What kind of file do I download, and where can I print it?
You get a high-resolution PNG image, and you can print straight from the page at whatever paper size that tool supports. Print it at home, at a copy shop, or send it to an online print shop.
Where does the data I fill in go — is it safe?
Most of the tools run in your browser, so things like your PromptPay number, your sales figures, or your bill items are not sent up to a server. The parts that do have to be stored (the online menu, for example) are explained in detail in the privacy policy.
Will the QR I create expire?
PromptPay QRs and menu QRs don't expire. The menu QR points at your shop's menu page, so once you've edited the menu the same QR still works.
I want a full online shop page — what do I have to do?
Upgrade to the Pro plan at ฿990/year and you get an online shop page with your shop's own link, editable through LINE. Or have us do the whole thing for you with the ฿1,990 service.
If I buy Pro and don't renew next year, does the site disappear?
It won't. Not renewing is not a reason for us to take your page down; only the Pro extra features stop working until you renew.
How do I delete my data or my account?
You can delete it yourself from the shop console, or message us on LINE. The data is really removed from the system within 30 days, as the privacy policy says (the window is there in case you delete something by mistake and want it back). After that it cannot be recovered.
How can I contact the team?
Through our LINE Official Account — it's the main channel and the fastest one. Tap the button above or the link at the bottom of the site.